3CX has introduced two new entry-level options designed for small deployments and simple telephony needs

3CX has introduced two new entry-level options designed for small deployments and simple telephony needs

New Options: 3CX Basic Edition & 4SC Basic Free

3CX has introduced two new entry-level options designed for small deployments and simple telephony needs:

1️⃣ Basic Edition (Paid)
2️⃣ 4SC Basic Free (Free Tier)

Both provide modern VoIP calling features without complex integrations or AI functionality.


‍ Who the Basic Edition Is For

The Basic Edition is aimed at:

  • Small businesses starting with VoIP

  • Home offices or simple setups

  • Testing environments or labs

  • ‍ Hobbyists experimenting with PBX systems

  • Organizations that only need core telephony

It’s designed as a simple starting point that can scale later to PRO or Enterprise editions.


Core Features Included

Basic Edition focuses on reliable telephony and simple management:

  • ☎️ Core voice features

  • Intercom & Paging

  • BLF (Busy Lamp Field)

  • User sync with Google or Microsoft

  • Single Sign-On (SSO)

  • Basic reporting

  • ️ Modern secure architecture

Not included

  • AI features

  • Advanced integrations

  • CRM integrations

  • Complex automation workflows


Basic Edition Pricing (Simultaneous Calls)

Simultaneous Calls Price Max Extensions
4 FREE 10
8 $300 40
16 $600 80
24 $825 120
32 $1,015 192
48 $1,500 288
64 $2,025 384
96 $3,000 672
128 $4,125 896
192 $6,190 1344
256 $8,250 2048
512 $13,500 4096
1024 $24,750 8192

Pricing has been reduced compared to earlier announcements to make it more affordable for small installations.


4SC Basic Free Edition

The free version is intended for very small teams.

Limits

  • Up to 10 users

  • ☎️ 4 simultaneous calls

  • ️ Web client and mobile apps only (no IP phone focus)

What it supports

  • Voice calls

  • Messaging

  • Chat

  • Browser or smartphone usage

  • On-premise deployment

Important notes

  • Custom SMTP must be configured

  • License must be renewed yearly

  • If not activated within 60 days, the license key is deleted


Upgrade Path

Users can easily upgrade from:

  • 4SC Free → 8SC+ Basic

  • Basic → PRO

  • PRO → Enterprise / AI

So businesses can start simple and scale later.


Bottom line:
These new tiers make 3CX accessible for very small businesses or simple setups, while still allowing growth into full enterprise communications later.