Author: Viorel

3CX Recognized as a SourceForge Category Leader for Spring 2026

3CX Recognized as a SourceForge Category Leader for Spring 2026 We are pleased to see 3CX once again recognized as a Category Leader by SourceForge for Spring 2026. This achievement highlights the platform’s continued success in delivering reliable, feature-rich business communication solutions to organizations worldwide. As one of the world’s largest software review and comparison […]

V20 Update

V20 Update 9 Release Candidate 2 3CX has released Release Candidate 2 for V20 Update 9, bringing several minor fixes and improvements before the final public release. Following the earlier ALPHA, BETA, and RC versions, this update focuses mainly on stability and bug fixes. Fixes Included in RC2 Grok (xAI) Summarization Fixed a problem where […]

Remote Syslog: Enterprise-Level Security Monitoring for Your 3CX PBX

Remote Syslog: Enterprise-Level Security Monitoring for Your 3CX PBX 3CX now supports Remote Syslog — a built-in feature that allows your PBX to securely send operational, security, and audit logs directly to an external Syslog server. For large companies, regulated industries, and organizations with Security Operations Centers (SOC), keeping logs only inside the PBX is […]

3CX has launched its Q2 2026 promotion campaign

3CX has launched its Q2 2026 promotion campaign, offering significant discounts on upgrades, renewals, and new licenses. These limited-time offers help businesses reduce costs while aligning with the Fair Usage Policy and planning long-term deployments. Key Promotion Overview The Q2 campaign is designed to support both existing customers and new users by providing flexible pricing […]

Grok Transcription Support in Update 9

3CX continues to evolve its platform with the rapid growth of AI technologies. The upcoming Update 9 introduces support for Grok transcription, alongside important changes to product editions, pricing, and AI capabilities. Grok Transcription Support in Update 9 With the release of Update 9, 3CX will integrate transcription support from Grok. This new provider offers […]

Fanvil X Series Firmware Update

Fanvil X Series Firmware Update (v2.12.25.6) Fanvil has released a new interop firmware update (v2.12.25.6) for the Fanvil X series IP phones, addressing key security issues and delivering stability improvements. Following successful interop verification, this update is now available for deployment. Affected Models V20 X4U-V2 X5U-V2 X6U-V2 X7C-V2 X7-V2 X210-V2 X210i-V2 How to Upgrade Via […]

3cx: Intelligent Communication AI

From IVR Menus to Intelligent Communication Layers As we discussed in a previous blog, communication platforms are evolving. They are no longer just tools—they are becoming digital colleagues. There was a time when every organization had a receptionist: someone who answered calls, transferred conversations, took messages, and maintained an overview. Then came the IVR: “Press […]

Free 3CX AI Transcription Beta Ending

Key Change Free transcription beta will be discontinued starting Monday, March 9, 2026. Applies to V20 Updates 4–7. Transcription will stop working on these builds. Reason: Beta testing of transcription has ended, and the feature is moving to a new architecture in Update 8. How to Continue Using Transcription Upgrade to V20 Update 8 with […]

Important Update for Version 18 Users

Key Changes for 3CX V18 Users 1. 3CX SMTP Service Discontinued from 1 May 2026 for V18 systems. Emails sent via the 3CX cloud infrastructure for V18 will be blocked. Action: Configure your own SMTP service (e.g., Gmail, Microsoft 365) to continue sending emails. 2. Remote Provisioning Service (RPS) RPS allows auto-provisioning of IP phones, […]