3CX has launched its Q2 2026 promotion campaign
3CX has launched its Q2 2026 promotion campaign, offering significant discounts on upgrades, renewals, and new licenses. These limited-time offers help businesses reduce costs while aligning with the Fair Usage Policy and planning long-term deployments. Key Promotion Overview The Q2 campaign is designed to support both existing customers and new users by providing flexible pricing […]
Grok Transcription Support in Update 9
3CX continues to evolve its platform with the rapid growth of AI technologies. The upcoming Update 9 introduces support for Grok transcription, alongside important changes to product editions, pricing, and AI capabilities. Grok Transcription Support in Update 9 With the release of Update 9, 3CX will integrate transcription support from Grok. This new provider offers […]
3CX has introduced two new entry-level options designed for small deployments and simple telephony needs
New Options: 3CX Basic Edition & 4SC Basic Free 3CX has introduced two new entry-level options designed for small deployments and simple telephony needs: 1️⃣ Basic Edition (Paid)2️⃣ 4SC Basic Free (Free Tier) Both provide modern VoIP calling features without complex integrations or AI functionality. Who the Basic Edition Is For The Basic Edition […]
Fanvil X Series Firmware Update
Fanvil X Series Firmware Update (v2.12.25.6) Fanvil has released a new interop firmware update (v2.12.25.6) for the Fanvil X series IP phones, addressing key security issues and delivering stability improvements. Following successful interop verification, this update is now available for deployment. Affected Models V20 X4U-V2 X5U-V2 X6U-V2 X7C-V2 X7-V2 X210-V2 X210i-V2 How to Upgrade Via […]
3cx: Intelligent Communication AI
From IVR Menus to Intelligent Communication Layers As we discussed in a previous blog, communication platforms are evolving. They are no longer just tools—they are becoming digital colleagues. There was a time when every organization had a receptionist: someone who answered calls, transferred conversations, took messages, and maintained an overview. Then came the IVR: “Press […]
Free 3CX AI Transcription Beta Ending
Key Change Free transcription beta will be discontinued starting Monday, March 9, 2026. Applies to V20 Updates 4–7. Transcription will stop working on these builds. Reason: Beta testing of transcription has ended, and the feature is moving to a new architecture in Update 8. How to Continue Using Transcription Upgrade to V20 Update 8 with […]
Important Update for Version 18 Users
Key Changes for 3CX V18 Users 1. 3CX SMTP Service Discontinued from 1 May 2026 for V18 systems. Emails sent via the 3CX cloud infrastructure for V18 will be blocked. Action: Configure your own SMTP service (e.g., Gmail, Microsoft 365) to continue sending emails. 2. Remote Provisioning Service (RPS) RPS allows auto-provisioning of IP phones, […]
SSL Certificate Manual Update for 3CX FQDNs
SSL Certificate Manual Update for 3CX FQDNs Author: Kevin Attard Compagno, Partner Communications Manager, 3CXPosted on: February 24th, 2026 Encrypted connectivity is critical for any 3CX deployment. Normally, SSL certificates for 3CX-provided FQDNs are automatically renewed to maintain security. However, if the auto-renewal fails, you will need to manually update the certificate to restore secure […]
3 CX: The Reseller of 2026 Will No Longer Sell Telephony
The Reseller of 2026 Will No Longer Sell Telephony Author: Gabriela Saborio, Sales Director, 3CXPosted on: February 27th, 2026 The communications market is evolving faster than many partners realize. Telephony is no longer a differentiating technology—it has become infrastructure, just like electricity, internet, or WiFi. Customers expect it to simply work. Period. From Price Discussions […]
3cx: Upgrade Your Windows Server Outbound Connections to TLS 1.3
Upgrade Your Windows Server Outbound Connections to TLS 1.3 Author: Kevin Attard Compagno, Partner Communications Manager, 3CXPosted on: February 26th, 2026 Secure your Windows Servers’ outbound HTTPS connections by configuring them to use modern protocols and ciphers. By default, Windows Servers may still attempt to initiate connections using TLS 1.0, which is now considered outdated […]
