Author: Viorel

Fanvil X Series Firmware Update

Fanvil X Series Firmware Update (v2.12.25.6) Fanvil has released a new interop firmware update (v2.12.25.6) for the Fanvil X series IP phones, addressing key security issues and delivering stability improvements. Following successful interop verification, this update is now available for deployment. Affected Models V20 X4U-V2 X5U-V2 X6U-V2 X7C-V2 X7-V2 X210-V2 X210i-V2 How to Upgrade Via […]

3cx: Intelligent Communication AI

From IVR Menus to Intelligent Communication Layers As we discussed in a previous blog, communication platforms are evolving. They are no longer just tools—they are becoming digital colleagues. There was a time when every organization had a receptionist: someone who answered calls, transferred conversations, took messages, and maintained an overview. Then came the IVR: “Press […]

Free 3CX AI Transcription Beta Ending

Key Change Free transcription beta will be discontinued starting Monday, March 9, 2026. Applies to V20 Updates 4–7. Transcription will stop working on these builds. Reason: Beta testing of transcription has ended, and the feature is moving to a new architecture in Update 8. How to Continue Using Transcription Upgrade to V20 Update 8 with […]

Important Update for Version 18 Users

Key Changes for 3CX V18 Users 1. 3CX SMTP Service Discontinued from 1 May 2026 for V18 systems. Emails sent via the 3CX cloud infrastructure for V18 will be blocked. Action: Configure your own SMTP service (e.g., Gmail, Microsoft 365) to continue sending emails. 2. Remote Provisioning Service (RPS) RPS allows auto-provisioning of IP phones, […]

SSL Certificate Manual Update for 3CX FQDNs

SSL Certificate Manual Update for 3CX FQDNs Author: Kevin Attard Compagno, Partner Communications Manager, 3CXPosted on: February 24th, 2026 Encrypted connectivity is critical for any 3CX deployment. Normally, SSL certificates for 3CX-provided FQDNs are automatically renewed to maintain security. However, if the auto-renewal fails, you will need to manually update the certificate to restore secure […]

3 CX: The Reseller of 2026 Will No Longer Sell Telephony

The Reseller of 2026 Will No Longer Sell Telephony Author: Gabriela Saborio, Sales Director, 3CXPosted on: February 27th, 2026 The communications market is evolving faster than many partners realize. Telephony is no longer a differentiating technology—it has become infrastructure, just like electricity, internet, or WiFi. Customers expect it to simply work. Period. From Price Discussions […]

3cx: Upgrade Your Windows Server Outbound Connections to TLS 1.3

Upgrade Your Windows Server Outbound Connections to TLS 1.3 Author: Kevin Attard Compagno, Partner Communications Manager, 3CXPosted on: February 26th, 2026 Secure your Windows Servers’ outbound HTTPS connections by configuring them to use modern protocols and ciphers. By default, Windows Servers may still attempt to initiate connections using TLS 1.0, which is now considered outdated […]

UK Businesses at Risk from Cybersecurity Neglect, New Ricoh Report Reveals

UK Businesses at Risk from Cybersecurity Neglect, New Ricoh Report Reveals • 56% of organisations report a lack of cybersecurity awareness• Fewer than half of UK businesses provide regular cyber training• One third struggle to integrate technology into employees’ daily tasks London, 20 June 2025 – As the UK marks World Productivity Day, Ricoh UK […]

Create Your Own VPN 

How to Create Your Own VPN Want to help your friends securely access the internet or access content as if they were on your network? Setting up a personal VPN is easier than you think — and it’s completely possible to do safely from anywhere. Why Create a Personal VPN? A VPN (Virtual Private Network) […]