Key Change
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Free transcription beta will be discontinued starting Monday, March 9, 2026.
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Applies to V20 Updates 4–7. Transcription will stop working on these builds.
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Reason: Beta testing of transcription has ended, and the feature is moving to a new architecture in Update 8.
How to Continue Using Transcription
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Upgrade to V20 Update 8 with ENT+ edition.
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Alternatively, move to ENT/AI edition to use onboard transcription.
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These options ensure transcription continues under the supported, fully-featured system.
Recommended Actions
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Check your current build: Make sure you know if your system is running V20 U4–U7.
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Plan your upgrade ASAP: Update directly via the Admin Console—just a few clicks.
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Stay on the latest build: Keeps your system secure, stable, and with all new features.
Summary:
If you rely on transcription, it will stop working on V20 U4–U7 starting March 9. Upgrading to Update 8 ENT+ or ENT/AI is required to continue using the feature without interruption.
