Ricoh Unity Partner Programme Launches in the UK

On 12 January 2026, Ricoh UK launched the Ricoh Unity Partner Programme, a new framework designed to strengthen partner collaboration, improve customer experience, and accelerate digital transformation and partner growth.

Programme Structure

The programme introduces four progressive partner levels:

• Bronze

• Silver

• Gold

• Platinum

Each level unlocks increasing benefits, support, and commercial opportunities.

Specialism Framework

Ricoh Unity also recognises partner expertise across the customer journey:

• Specialist – Sales focus

• Expert – Sales + Pre-sales (solution design and consultation)

• Elite – Sales + Pre-sales + Technical capability

This model rewards not just revenue, but also technical skills, certifications, customer commitment, market expertise, and brand loyalty.

Key Benefits for Partners

As partners progress, they gain access to:

• Exclusive events and incentives

• Partner Portal and collaborative planning tools

• Automated tools to simplify partner engagement

• Enhanced support and resources

A core feature is the Partner Capability Assessment, which evaluates both historical performance and current capabilities to determine the best entry level and growth pathway.

️ Leadership Perspective

Rowan Jeffreys-Hoar, Director of Partner Channel at Ricoh UK, said the programme reflects Ricoh’s commitment to genuine partnerships and long-term growth through investment in partner capabilities.

Future Rollout

The programme will be rolled out internationally in phases, tailored to regional market needs.